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Where can I see my rolling reserve?


Question

Where can I find the information about rolling reserve that was withheld from my account?

Answer

Among banks and payment processing companies, retention of the rolling reserve or also called security deposit is a common practice. The amount, which is saved by the payment processing service provider to cover the risks of refunds and chargebacks depends on the level of risk attributed to each e-commerce activity. 

By clicking on "Billing" < "Rolling Reserve" section on left-side menu, the user can obtain all the information about his rolling reserve with the exact amount that has been withheld from his account and the date of its release.



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